Peregrine Wines - Case Study

Client Background

Peregrine Wines, a family-owned premium winery in New Zealand, operates in a competitive market where efficiency in online sales, point-of-sale (POS) operations, and distribution is critical. With a focus on delivering high-quality wines to customers, they needed seamless systems to manage inventory, orders, and fulfilment across their operations.

The Challenge

Peregrine Wines relied on Commerce7, an e-commerce and POS platform, and Cin7 for inventory management, but no integration existed between the two. This led to manual updates for inventory, orders, customer data, loyalty and membership statuses, product details, and fulfilment information, resulting in stock inaccuracies, delays, and increased staff workload. Additionally, their fulfilment process with Wineworks, their distribution partner, was manual, causing inefficiencies in order processing and delivery.

Our Solution

We developed a first-of-its-kind custom integration between Commerce7 and Cin7, enabling real-time synchronisation of critical data. This integration handled:

  • Inventory: Accurate stock levels across e-commerce and POS channels.
  • Orders: Seamless transfer of order details between platforms.
  • Customer Creation: Automatic syncing of customer profiles.
  • Loyalty and Membership Status: Real-time updates to reward programmes and memberships.
  • Product Information: Consistent product data across systems.
  • Fulfilment Information: Streamlined data flow for efficient order processing.

We also built a bespoke integration with Wineworks to automate their fulfilment logic. This solution automatically transmitted order data to the distributor, ensuring orders were processed and dispatched without manual intervention.

Both integrations were delivered on time, within budget, and with zero disruption to Peregrine’s operations, respecting their intellectual property throughout.

Results

  • Real-Time Accuracy: Synchronised inventory, customer, and product data eliminated errors and manual updates.
  • Automated Fulfilment: Orders flowed seamlessly to Wineworks, reducing processing times and labour costs.
  • Enhanced Customer Experience: Accurate loyalty and membership data improved customer engagement and satisfaction.
  • Operational Efficiency: Staff were freed from repetitive tasks, allowing focus on core business activities.
  • Cost Savings: Streamlined processes cut overheads and improved scalability.

Why It Matters for Your Business

In industries like winemaking, where customer experience and operational precision drive success, disjointed systems can erode profits and reputation. Our custom integrations connect your e-commerce, POS, inventory, and fulfilment systems seamlessly, delivering measurable results without the fuss. We build reliable solutions that respect your IP and keep your operations running smoothly. If inefficiencies are holding you back, let’s talk about getting them sorted—fast.